June 30th, 2014

An Environment for Successful Design

Each year I work as a designer I devote less and less time to traditional ‘design’ work, like creating wireframes, aesthetic layouts or prototyping interactions. These days I spend most of my day establishing an environment for successful design to occur. For me, this shift has greatly accelerated in the past few years, partially due to specific needs at Kiva, but also, a general shift within Silicon Valley has occurred which has significantly broadened the role of ‘design’ within an organization.


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April 16th, 2014

And Then I Understood Empathy

My stomach has been in knots recently. The western edge of San Francisco – where I call home – has experienced two tragic accidents in the past week. A teenager was swept out to sea by a rip at Ocean Beach and a three year old boy was critically injured after being struck by a truck. The emotions and pain these two youngsters suffered haunts my thoughts each night while the pain and loss their families are enduring breaks my heart.


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